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Raghu T. Santanam

Raghu T. Santanam

Information Systems

Office:BA 304C
Mailing Address:
Main Campus
PO BOX 874606
Tempe, AZ 85287-4606

Phone: 480-965-8977
Fax: 480-727-0881
Email: raghu.santanam@asu.edu

View Vita

Personal Website

Ph.D., State University of New York at Buffalo, 1999; M.S., State University of New York at Buffalo, 1997; M.S., Indian Institute of Technology, 1993; B.E., National Institute of Engineering, 1990

Current Projects
Furukawa, M., Raghu, T. S., and Shao, B., "Electronic Medical Records and Cost Efficiency in Hospital Medical-Surgical Units."

Spaulding, T., Furukawa, M., Raghu, T. S., “A Model of Process-Based Automation: Evidence from the Healthcare industry.

Furukawa, M., Raghu, T. S., and Shao, B., “Should Hospitals Mandate the Use of CPOE Systems?”

Lee., G., Raghu, T. S., “Mobile Apps Sustainability: Evidence from App Store Market.”

Academic Positions
Arizona State University: 1998-present. Previous Appointments: State University of New York at Buffalo

Career and Professional Awards; Teaching Awards
Outstanding Teaching Award MBA and Graduate Business, 2012; Associate Editor of the Year Award, Information Systems Research, 2011; Faculty Research Award (joint with Ajay Vinze), IBM Research, 2007; Faculty Research Award (joint with Ajay Vinze), IBM Research, 2005-2006; Nominated for J. W. Teets Outstanding Teaching Award, 2002

Professional Leadership
Associate Editor: Information Systems Research, Journal of the Association for Information Systems, Decision Support Systems; Guest Senior Editor, MIS Quarterly special issue on "Information Systems Security in a Digital Economy"; Reviewer: Information Systems Research, Management Science

Corporate and Public Sector Leadership
2012- Visiting Scientist, Center for the Science of Healthcare Delivery, Mayo Clinic, Arizona; Associate Consultant, Citicorp, Bangalore, India, 1993-1994; Systems Engineer, Wipro Systems Ltd., Bangalore, India, 1990-1992

Representative Publications
Tsai, J., Raghu, T. S., Shao, B., “Information Systems and Technology Sourcing Strategies of E-retailers for Value Chain Enablement.” Journal of Operations Management, forthcoming.

Sen, S., Raghu T. S., “Interdependencies in IT Infrastructure Services: Analyzing Service Processes for Optimal Incentive Design.” Information Systems Research, forthcoming.

Baird, A., Furukawa, M., Raghu, T. S., “Understanding Contingencies Associated with the Early Adoption of Customer-Facing Web Portals.” Journal of Management Information Systems, Vol. 29 No. 2, Fall 2012 pp. 293 - 324.

Arora, H., Raghu, T.S., Vinze, A, “Decision Support for Containing Pandemic Propagation,” ACM Transactions on MIS, Volume 2 Issue 4, December 2011.

Furukawa, M., Raghu, T. S., Shao, B. M., “Electronic Medical Records, Nurse Staffing, and Nurse-Sensitive Patient Outcomes: Evidence from California Hospitals, 1998-2007.” Health Services Research. 45(4), 2010, 941-962.

Furukawa, M., Raghu, T. S., Spaulding, T., Vinze, A., "Adoption of Health Information Technology for Medication Safety in U.S. Hospitals," Health Affairs, May/June 2008; 27(3): 865-875.










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CIS 593 - Applied Project
Preparation of a supervised applied project that is a graduation requirement in some professional majors.