Ph.D., Oregon State University, 1985; MBA, Oregon State University, 1979; B.S., Oregon State University, 1978
Business Analytics, Data and Predictive Model Ownership, Services Computing
Keith, M., H. Demirkan and M. Goul (2013) “Service Oriented Methodology for Systems Development,” Journal of Management Information Systems 30 (1): 227-259.
Goul, M., O. Marjanovic, S. Baxley and K. Vizecky (2012) “Managing the Enterprise Business Intelligence App Store: Sentiment Analysis Supported Requirements Engineering” HICSS 2012.
Soper, D., H. Demirkan, M. Goul and R. St. Louis, (2012) “An Empirical Examination of the Impact of ICT Investments on Future Levels of Institutionalized Democracy and Foreign Direct Investment in Emerging Societies,” Journal of the Association for Information Systems, 13 (3).
Department Chairman, Information Systems Dept., W. P. Carey School of Business 2009 - Present
William J. Clinton Distinguished University Fellow, Clinton School of Public Service (Sabbatical Appointment), August 2005 - 2006
Professor, Arizona State University, August 2000 - Present
Associate Professor, Arizona State University, August 1991 - 2000
Assistant Professor, Arizona State University, August 1985 - 1991
Career and Professional Awards
Best Article Award: Ostrom, A.L., M.J. Bitner, S.W. Brown, K.A. Burkhard, M. Goul, V. Smith- Daniels, H. Demirkan, E. Rabinovich (2010) “Moving Forward and Making a Difference: Research Priorities for the Science of Service,” Journal of Service Research, 13(1), 4-36.
Best Teaching Brief Award Runner-Up, Gros, M., M. Goul, and H. Demirkan, “Teaching with a Virtual Technology Lab: Promoting Effective Decision Making Using Analytics as a Service, Decision Sciences Journal of Innovative Education, 9 (1), 119-127.
Finalist, Society for Information Management Case Competition, 2011
Recipient, MBA/MSIM Concentration Teaching Award, 1997-1999; A "Most Popular Professor," Business Week, 1998-1999; Recipient, Accounting Circle Outstanding Graduate Teaching Award, 1996-1997; Recipient, Annual College of Business Graduate Teaching Award, 1992-1993
IEEE Services Computing Conference, Program Chair 2013, General Chair 2014.
Business Intelligence Congress, General Chair 2009, 2010, 2012.
International Conference on System Sciences (HICSS), Service Oriented Enterprise Mini- track Co-Chair (2006, 2007, 2008, 2009).
Wixom, B. T. Ariyachandra, M. Goul. L. Iyer, U. Kulkarni and G. Phillips-Wren, “The Current State of Business Intelligence in Academic: The Arrival of Big Data,” forthcoming, Communications of the Association for Information Systems.
Keith, M., H. Demirkan and M. Goul, (2010) “The Influence of Collaborative Technology Knowledge on Advice Network Structures,” Decision Support Systems, 50 (1), 140-151.
Zhao, J.L., M. Goul, S. Purao, P. Vitharana and H.J. Wang (2008), “Impact of Service-Centric Computing on Business and Education,” Communications of the Association for Information Systems, 22 (16), 295-310.
Goul, M. and K. Corral, (2007) “Enterprise Model Management and Next Generation Decision Support.” (with K. Corral). Decision Support Systems, Special issue on Integrated Decision Support, 43 (3), 915-932.