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Michael Goul

Michael Goul

Department Chair
Information Systems

Center Chair
Center for Advancing Business through Information Technology

Office:BA 318H
Mailing Address:
Main Campus
PO BOX 874606
Tempe, AZ 85287-4606

Phone: 480-965-5482
Fax: 480-727-0881
Email: Michael.Goul@asu.edu

View Vita

Ph.D., Oregon State University, 1985; MBA, Oregon State University, 1979; B.S., Oregon State University, 1978

Research Areas
Business Analytics, Data and Predictive Model Ownership, Services Computing

Recent Consulting
eBay, Teradata

Current Projects

Keith, M., H. Demirkan and M. Goul (2013) “Service Oriented Methodology for Systems Development,” Journal of Management Information Systems 30 (1): 227-259.

Goul, M., O. Marjanovic, S. Baxley and K. Vizecky (2012) “Managing the Enterprise Business Intelligence App Store: Sentiment Analysis Supported Requirements Engineering” HICSS 2012.

Soper, D., H. Demirkan, M. Goul and R. St. Louis, (2012) “An Empirical Examination of the Impact of ICT Investments on Future Levels of Institutionalized Democracy and Foreign Direct Investment in Emerging Societies,” Journal of the Association for Information Systems, 13 (3).

Academic Positions

Department Chairman, Information Systems Dept., W. P. Carey School of Business  2009 - Present

William J. Clinton Distinguished University Fellow, Clinton School of Public Service (Sabbatical Appointment), August 2005 - 2006

Professor, Arizona State University, August 2000 - Present

Associate Professor, Arizona State University, August 1991 - 2000

Assistant Professor, Arizona State University, August 1985 - 1991

Career and Professional Awards

Best Article Award: Ostrom, A.L., M.J. Bitner, S.W. Brown, K.A. Burkhard, M. Goul, V. Smith- Daniels, H. Demirkan, E. Rabinovich (2010) “Moving Forward and Making a Difference: Research Priorities for the Science of Service,” Journal of Service Research, 13(1), 4-36.

Best Teaching Brief Award Runner-Up, Gros, M., M. Goul, and H. Demirkan, “Teaching with a Virtual Technology Lab: Promoting Effective Decision Making Using Analytics as a Service, Decision Sciences Journal of Innovative Education, 9 (1), 119-127.

Finalist, Society for Information Management Case Competition, 2011

Teaching Awards

Recipient, MBA/MSIM Concentration Teaching Award, 1997-1999; A "Most Popular Professor," Business Week, 1998-1999; Recipient, Accounting Circle Outstanding Graduate Teaching Award, 1996-1997; Recipient, Annual College of Business Graduate Teaching Award, 1992-1993

Professional Leadership

IEEE Services Computing Conference, Program Chair 2013, General Chair 2014.

Business Intelligence Congress, General Chair 2009, 2010, 2012.

International Conference on System Sciences (HICSS), Service Oriented Enterprise Mini- track Co-Chair (2006, 2007, 2008, 2009).

Representative Publications

Wixom, B. T. Ariyachandra, M. Goul. L. Iyer, U. Kulkarni and G. Phillips-Wren, “The Current State of Business Intelligence in Academic: The Arrival of Big Data,” forthcoming, Communications of the Association for Information Systems.

Keith, M., H. Demirkan and M. Goul, (2010) “The Influence of Collaborative Technology Knowledge on Advice Network Structures,” Decision Support Systems, 50 (1), 140-151.

Zhao, J.L., M. Goul, S. Purao, P. Vitharana and H.J. Wang (2008), “Impact of Service-Centric Computing on Business and Education,” Communications of the Association for Information Systems, 22 (16), 295-310.

 Goul, M. and K. Corral, (2007) “Enterprise Model Management and Next Generation Decision Support.” (with K. Corral). Decision Support Systems, Special issue on Integrated Decision Support, 43 (3), 915-932.











ASU is a tier 1 research university and W. P. Carey is proud of its strong tradition of teaching and classroom excellence. Our students directly benefit from the research and theories our faculty brings into the classroom. Below is a list of courses being taught during the current semester by this faculty member. Click a course to view it in the ASU course catalog.

CIS 484 - Internship
Structured practical experience following a contract or plan, supervised by faculty and practitioners.

CIS 790 - Reading and Conference
Independent study in which a student meets regularly with a faculty member to discuss assignments. Course may include such assignments as intensive reading in a specialized area, writing a synthesis of literature on a specified topic, or writing a literature review of a topic.

CIS 792 - Research
Independent study in which a student, under the supervision of a faculty member, conducts research that is expected to lead to a specific project such as a dissertation, report, or publication. Assignments might include data collection, experimental work, data analysis, or preparation of a manuscript.

CIS 795 - Continuing Registration
Used in situations where registration is necessary but where credit is not needed. Replaces arbitrary enrollment in reading and conference, research, thesis, dissertation, etc. Used by students when taking comprehensive examinations, defending theses or dissertations, or fulfilling the continuous enrollment requirement in doctoral programs. Credit is not awarded, and no grade is assigned.

CIS 799 - Dissertation
Supervised research focused on preparation of dissertation, including literature review, research, data collection and analysis, and writing.